The JobRouter module JobTimer

Keeping an eye on deadlines!

Icon des JobRouter-Moduls JobTimerThe JobTimer escalation module allows to set completion times in JobRouter and define actions related to those deadlines. Those deadlines can be defined on a process as well as a step level in minutes, hours or days.

Every user sees the date until when a step has to be processed in his inboxes. If the deadline is missed, the step will be marked in color. The missed deadlines are also marked in the overviews of the process owners.

In addition to the graphical depiction of missed deadlines, additional escalation actions can be set. Those actions can send email messages or directly assign the step to another user or JobFunction. The email texts can be individually customized. In the JobRouter Enterprise Version, texts can also be translated.

Instances that are already overdue are marked in color here.

JobTimer offers the following features:

  1. Setting deadlines on process as well as step level
  2. Missed deadlines are highlighted in color
  3. Missed deadlines can cause actions, e.g. send an email message
  4. Customized notifications possible
  5. The JobRouter Enterprise Edition allows translating notification messages into other languages

JobRouter® is a flexible and independent platform for digital company transformation, to digitalize and automate optional company processes, data and documents. Thanks to the wide range of agile interfaces JobRouter can be adapted to any existing system environment to support document and data specific processes. Additionally, JobRouter is working completely web-based and is available as On-Premise and Cloud solution. So it is possible to display, manage and monitor even cross-location processes. The JobRouter platform can be extended any time with additional modules, if changes in the business environment or additional processes or applications make it necessary. They won’t get lost during a change of versions and can be used without the need for further adaptations.

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